Refund & returns policy
How returns, refunds, and warranties work when parts are supplied by the seller of record
Last Updated: February 10, 2026
Broker model
AME Mechanica LLC is an independent broker. We do not buy, sell, stock, or take title to aircraft parts. You purchase from the seller of record (for example, a manufacturer, distributor, or repair station).
Returns, refunds, credits, and warranty claims are governed solely by the seller of record's policies and your agreement with them—not by AME Mechanica as broker.
1. AME Mechanica's role in returns
What we may do
- Facilitate communication between buyer and seller
- Assist with return authorization requests
- Help coordinate replacement parts
- Provide documentation support
What we do not do
- Accept returned parts
- Issue refunds or credits
- Authorize returns independently
- Handle warranty claims directly
2. Suggested return process
Contact us promptly so we can put you in touch with the correct seller of record
Work with the seller to confirm whether a return or exchange is available
Obtain any required return authorization (for example, an RMA) from the seller
Ship or return the item only as the seller instructs
The seller applies its own policy to inspection, restocking, refund, or replacement
3. Seller return policies
Each seller sets its own rules. Common examples include:
- • Time limits (typically 7-30 days from receipt)
- • Restocking fees (usually 15-25%)
- • Original packaging requirements
- • Unused and uninstalled condition requirements